您現在觀看的常見問題與解答文章尚未被翻譯至您的語言。在翻譯完成之前,我們將顯示英文版供您參考

IPv6 connectivity issues

問題:

My Internet Service Provider is using IPv6 protocol and I am experiencing connectivity issue. What can I do? 

回答:


If your Internet service provider is using an IPv6 protocol and you are experiencing issues with online functions of the game, please make sure that IPv4 protocol support is enabled in your router settings.

Unfortunately due to sheer number of different router models available on the market we are unable to guide you how to do it, but information regarding this setting should be available in your router's manual or on your ISP's support website.

關聯平台

是否有幫助?

感謝您的回饋。 感謝您的回饋,很抱歉沒有幫助。
送出支援請求,讓我們瞭解如何幫助您。