回答:
This error message means that your online profile is corrupted. We may be able to recover your lost data.
Please start by locating your profile(s) by browsing to the location below:
Your profile will have a filename such as 1234567890.profile.
Please copy and paste this profile to your desktop or other safe location.
When submitting your ticket, please include the following:
If you are experiencing this issue, please contact support.
Please start by locating your profile(s) by browsing to the location below:
C:\Users\<Your Username>\AppData\Roaming\Ubisoft\Anno1404\Profiles
Your profile will have a filename such as 1234567890.profile.
Please copy and paste this profile to your desktop or other safe location.
When submitting your ticket, please include the following:
- Your Anno 1404 profile(s) (you may need to compress the *.profile file to upload it)
- The CD key for your game
We may request further information to be able to resolve this issue.- The CD key for your game
If you are experiencing this issue, please contact support.