您現在觀看的常見問題與解答文章尚未被翻譯至您的語言。在翻譯完成之前,我們將顯示英文版供您參考

Starting a Live Chat

問題:

I want to contact Ubisoft Support through Live Chat. How do I start one?

回答:


To start a Live Chat: 

1. You will first need to log into your Ubisoft Account. To do this, scroll to the bottom of the home page and click Sign In to Open a Support Case.

User-added image
2. Type in the Email and Password associated with your Ubisoft Account and click Log In.

User-added image

3. Once logged in, you will need to create a Case prior to starting the chat. This will allow you to give us information about your issue so we can provide you with an answer as fast as possible. Please provide as much detail as possible about your issue, and attach any screenshots that you may have. 

User-added image
4. Once you have finished describing your issue, select Start Chat. Your chat session will now begin.

關聯平台

是否有幫助?

感謝您的回饋。 感謝您的回饋,很抱歉沒有幫助。
送出支援請求,讓我們瞭解如何幫助您。