您所查看的常见问题尚未被翻译成中文。在完成翻译之前,我们将提供英文版供您参考

IPv6 connectivity issues

问题:

My Internet Service Provider is using IPv6 protocol and I am experiencing connectivity issue. What can I do? 

回答:


If your Internet service provider is using an IPv6 protocol and you are experiencing issues with online functions of the game, please make sure that IPv4 protocol support is enabled in your router settings.

Unfortunately due to sheer number of different router models available on the market we are unable to guide you how to do it, but information regarding this setting should be available in your router's manual or on your ISP's support website.

相关平台

这对您有帮助吗?

感谢您的反馈。 感谢您的反馈。很抱歉我们没有能帮上忙。
提交一个工单 告诉我们需要什么帮助。