RESPONSE:
Whether you downloaded your personal QR code prior to the event, or you do int on site, our staff will scan it to unlock the pack of rewards in your Ubisoft Club account.
Please note that you will only receive one pack only, containing all the rewards.
The rewards pack will be automatically added to your account – you should receive an email confirmation after the event!
Please take into consideration that unlocking your rewards might take up to one week.
Each individual reward will be available across all platforms you play the game on.
Note that rewards cannot be transferred between accounts, given away or sold to anyone.
Don't worry if your QR code was not scanned in the queue.
Provide us with a copy of your Ubisoft Experience ticket and we will be happy to look into it!
Feel free to contact us if you encounter any issues with this operation or have any other questions!