If you have been disconnected and receive a MIKE error when trying to reconnect, the game is simply trying to recover your profile. Trying again in 5 to 10 minutes should allow you to connect again. In some scenarios it might take up to 30 min before the game will allow you to connect again. If you experience this issue for over 30 minutes, please contact Support.
Please note that if you are getting an error message stating "Your progression might be lost" the game will recover the latest working profile which can result in a loss of up to 5 minutes of progress. In some scenarios, progress lost might be closer to 10 minutes.
While waiting for an account to be recovered, please note that creating another character or playing with another character should work and allow you to play.