Securing your account with 2-Step Verification on mobile


How can I setup 2-Step Verification on my mobile device?


지금 보고 계신 문서는 한국어로 번역 되기 전 문서이며, 기본언어인 영어로 표기되어 있습니다. 가능한 빠르게 한국어로 된 문서를 게시할 수 있도록 노력하겠습니다. 불편드려 죄송합니다.

How can I enable 2-Step Verification to secure my Ubisoft account?
How can I disable 2-Step Verification?

Enabling 2-Step Verification on mobile

1) Go to the Ubisoft Account website, log in with your account details and navigate to Security Settings. Once there, click on Activate 2-Step Verification.
User-added image

2) Now you can choose if you would like to set up the 2-Step Verification for your email, or set up the 2-Step Verification on a mobile device. To continue with the mobile process, select the Google Authenticator option and click on Choose.
User-added image

3) This will send further instructions to the email address currently associated with your Ubisoft account.
User-added image
4) Follow the steps outlined in the email. If the link in your email has expired, you can request a new one by repeating step 1).
User-added image

5) Download the Google Authenticator app for your smartphone or tablet. Please note that Google Authenticator is only available on iOS and Android.
User-added image
6) Open the Google Authenticator app once downloaded, select Set up account from the option menu (or click the plus button in the bottom right) and choose your preferred method.
User-added image

7) After setting up your device, enter the code generated by the app to complete the synchronisation.
User-added image

If the application is not accepting your code, please ensure the date and time on your phone have been automatically set.

For help with synchronisation on iOS devices, please visit the official Apple website.

For help with synchronisation on Android devices, please consult resources relevant to your device.

8) Take note of your recovery codes and click Finish. These codes will be used should your authenticator desynchronise or should you lose your phone and need to re-download the app. 
User-added image

9)  Confirm that your 2-Step Verification is enabled. Please be aware that you may be automatically logged out of your account once you finish setting up 2-Step Verification.
User-added image

Disabling 2-Step Verification

1) You can deactivate 2-Step Verification via the Account Management page or by navigating to Account information in the Uplay PC client and clicking Manage.
User-added image

2) Once you have logged in, select Deactivate Two-Step Verification.
User-added image

3) You will be asked to confirm if you wish to disable 2-Step Verification. Select Yes to complete the process.
User-added image

If you have any questions about the security feature, feel free to reach out to us or consult our dedicated article.

연관된 플랫폼

도움이 되셨습니까?

피드백을 남겨 주셔서 감사합니다. 고객님의 의견에 감사 드립니다. 도움을 드리지 못해 죄송합니다.
문의를 남겨 어떤 도움이 필요한지 알려 주시기 바랍니다.