지금 보려고 하시는 FAQ는 한글로 번역 되어 있지 않습니다. 본 FAQ의 한글 번역이 준비되기 전까지 영문 버전으로 표시됩니다

Multiplayer connection issues in Watch dogs on Xbox One

질문:

I am encountering problems with the Multiplayer in Watch Dogs on Xbox One, what can I do?

답변:


If you experience lag, disconnections or other problems regarding the game's connectivity, there are a few steps you can try. We will list them in this FAQ, starting with the most basic ones. We recommend that you follow them in the order they are listed below.

Before diving into the thick of connectivity troubleshooting, you should understand that your Internet Service Provider (ISP) and the way you share the connection speed plays a huge role in how you experience the game.​ If you are connected via wifi, please also bear in mind that you can maximise your gaming experience on the battlefield by connecting via an Ethernet cable instead.

Additionally, if you have NAT related issues or questions, this dedicated article might shed some light on the situation.

Here is the list of steps you can try: 

Start by testing your network connection. If the test shows that your connection is limited, try the following 5 steps to improve the connection.

1. Power cycle your Xbox One console
A power cycle will do various things, for example reset your hardware's network activity. This can help to fix various common issues. Note that this process does not erase any of your games or data.

2. Reset your network hardware
This will allow your network hardware to re-establish a fresh connection to your ISP. 

3. Enable UPnP
Some players reported that this step helped them to fix their connectivity issue. UPnP stands for Universal Plug and Play and is a feature that allows applications to automatically forward ports. It can be toggled on or off in your router settings. Due to the number of different router models on the market we are not able to tell you exactly how to do this on your home router. We suggest that you consult the router's manual or contact your ISP if you are in doubt. 

4. Forward ports
This will allow the communication from the game server to be channelled directly to the console and vice versa. 

These are the ports you need for Watch Dogs

UDP: 9000, 9103

5. Place the console into the DMZ
A DMZ will prevent your router from blocking any internet traffic to your console.
 

6. Check for external restrictions
Check for other factors that may limit your ability to connect. 

This should solve your issue. If not, make sure that the ports needed for Xbox Live are also opened. You can find all the information you need to do this Xbox FAQ.  

If you continue to have trouble after trying these steps, please feel free to contact us!

연관된 플랫폼

도움이 되셨습니까?

피드백을 남겨 주셔서 감사합니다. 고객님의 의견에 감사 드립니다. 도움을 드리지 못해 죄송합니다.
문의를 남겨 어떤 도움이 필요한지 알려 주시기 바랍니다.

관련된 자주 묻는 질문

고객님의 지역에는 선택하신 게임 혹은 플랫폼에 대한 자주 묻는 질문이 존재하지 않으며, 그 외에 이러한 질문이 있습니다.