La FAQ que vous tentez d’accéder n’a pas encore été traduite dans cette langue. En attendant que la traduction de cette FAQ soit disponible, nous vous mettons la version anglaise à disposition

Disable 2 Factor Authentication With Recovery Codes


I would like to disable Two Factor Authentication with my Recovery Codes.  How can I do this?


If you do not have your Recovery Codes, contact us here.  

If you have your Recovery Codes, you can use each code once as a replacement for your authenticator code.  You will need to log in.  To do so, pick one of your six Recovery Codes and enter that code when it asks for your Authenticator code.  To continue, follow these steps:
1) You can deactivate 2FA by clicking this link or by clicking the "Manage" button in the Uplay PC client under Account Information.
User-added image

2) Once you have logged in, select "Deactivate Two-Step Verification".
User-added image

3) You will be asked to confirm if you wish to disable 2-Step Verification. Select Yes.
User-added image

4) Your account will now no longer have 2-Step Verification on it.

If you have further questions about 2FA, you can view our 2FA FAQ here.

Platformes affectées


Merci de votre retour. Merci de votre retour. Nous sommes navré que cela ne vous pas ait aider.
Merci d'ouvrir un dossier afin que nous pouvons vous aider d'avantage.