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Troubleshooting connectivity issues in Anno 2070 (PC)

QUESTION:

What can I do to resolve issues with connectivity and online features in Anno 2070 on PC?

RÉPONSE:


Before diving into the thick of the troubleshooting, it is important to understand that your Internet Service Provider (ISP) and the way you share the connection speed play a huge role in how you experience the game.

To try and improve your overall connection to the game and its features, please try the below steps in the order listed:
 
• Reset network hardware

• Switch to a wired connection

• Check for software conflicts

• Enable UPnP
Please contact your ISP for additional information and help with enabling this feature.

Forward ports used by the game
Below are the ports you need for Anno 2070:

TCP: 80, 443, 14000, 14008, 14020, 14021, 14022, 14023 and 14024.
UDP: 80 and 3074

This step will also help you establish an Open NAT for your connection with the game.

• Reset the Hosts file

• Flush DNS

• Check for external restrictions
 
Do not hesitate to contact us if you continue to experience issues with your connection to the game.

Platformes affectées

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