La FAQ que vous essayez de visiter n'est pas encore traduite pour cette langue. Nous vous présentons la version anglaise jusqu'à ce que la traduction de cette FAQ soit mise à disposition.

Factors affecting the quality of connection in our games

QUESTION:

I have already tried some connectivity troubleshooting but I am still seeing connection problems in-game. What can I do to fix it?

RÉPONSE:


If you think that your connection should perform better than the way you experience it in our games, there are some things you can consider:
If you are using WiFi, there are some simple steps to improve the connection.
If you are using more than one device on the same network, you may need to prioritise the game in your network.
Sometimes, routers are not directly connected to the internet but to another local network. This can affect the quality of the connection.
 
• Internet Line Quality
Contact your Internet Service Provider to find out about the current internet line quality.
They will be able to give you information on the speed and latency of your line and let you know if there are issues. 

Platformes Affectées

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