La FAQ que vous essayez de visiter n'est pas encore traduite pour cette langue. Nous vous présentons la version anglaise jusqu'à ce que la traduction de cette FAQ soit mise à disposition.

Installing or reinstalling Uplay PC

QUESTION:

I want to install or reinstall Uplay PC. How do I do that?

RÉPONSE:


Uplay PC is a small application that installs quickly and easily. We will summarise the process in a few simple steps here. 

If Uplay is not currently installed, please start with step 5.

If Uplay is already installed on your system, please start with step 1. 
 
1. Close the Uplay PC application down.
Please open your system tray by clicking the little arrow located to the right of your taskbar and check that the client is not running in the background.

2. Before you begin the uninstallation process, please back up your save files

3. Uninstall the Uplay client from your PC. By default, the uninstaller is found in the following location: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher.
If you are uninstalling Uplay PC as part of troubleshooting, we recommend deleting the cache folder in the above location once the process is complete.

4. During the process, you will have an option to decide if you want to uninstall your games as well. To do so, simply tick the box. If you do not tick the box, your games will be left untouched.

5. Download the latest version of Uplay.

6. Run the installer you downloaded with administrator rights

7. An installation wizard will guide you through the next steps. 

It is advised to restart the PC once the installation is complete.

If you have any questions, please do not hesitate to let us know!

Platformes Affectées

EST-CE QUE CELA VOUS A AIDÉ?

Merci de votre feedback. Merci de votre feedback. Nous vous présentons nos excuses que cela ne vous a pas aidé.
Veuillez nous envoyer un billet de support afin qu'on puisse vous aider.