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How to change your Uplay password

Answer ID 000017491 | 7/2/2013 1:32:58 PM

Question I wish to change the password for my Uplay account, where do I start?Answer

To change your password please click here! 

You will then see the page below:
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Please carefully input your account email in the box provided and enter the two words displayed in the provided boxes.

If you receive the error “No account was found matching those entries. No email will be sent.”
This email address does not have an Uplay account associated with it. In which case please ensure you are entering the correct email address.

If you receive the error “Incorrect. Try again.“
You have made a mistake with the entry of the two words. Please input the new words as displayed.

Once completed successfully you will see a Thank you message as seen below.

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On receipt of the email click on the link provided.  If the link does not work when you click it, copy and paste the link directly into your browser. If the link appears on several lines, copy and paste each line into your browser on the same line.
Note: The link provided is unique and will remain active for 24 hours.

On the page provided (see below) your email address will already be present and cannot be changed. When choosing your new password consider the following:
·        Passwords must be at least 8 characters long and a maximum of 16 characters.
·        Passwords are case sensitive.
·        Your user name cannot appear in your password.
·        Passwords may contain letters and numbers, and it must contain at least one of each.
·        It may also contain underscores (_), dots (.) and dashes (-).

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On completion you will receive a confirmation of the change and can continue to the Ubisoft site. A confirmation will also be sent to your email.