Global contact info

This page contains all the methods to contact Ubisoft Support globally.

  • Chat:
    12 pm - 9 pm EST, 7 dias por semana
  • Mail:
    4000 Aerial Center Parkway, Suite 101
    Morrisville, NC 27560
    USA
  • Phone:
    1-866-824-6515
    De 12h00 jusqu'à 21h00 (HNE), lundi - vendredi
    *Uniquement les problèmes liés au compte*
  • Chat:
    12 pm - 9 pm EST, 7 jours par semaine
  • Mail:
    5505 Boulevard Saint-Laurent
    Suite 5000
    Montreal H2T 1S6, Quebec
  • Phone:
    43 31 45 25
    12pm – 7pm (Man – Fre)
  • Mail:
    Ubisoft Nordic A/S
    Borupvang 2b
    2750 Ballerup
    Denmark
  • Phone:
    069-999915592
    12:00pm - 9:00pm (Mon-Fri),
    12:00pm - 6:00pm (Sat-Sun)

    Die Kosten aus dem deutschem Festnetz oder dem Mobilfunknetz richten sich nach dem Tarif Ihres Telefonanbieters.
  • Mail:
    UBISOFT Deutschland
    Ubisoft GmbH
    Adlerstraße 74
    D - 40211 Düsseldorf
  • Phone:
    00 358972519323
    12pm - 7pm (Mon - Fri)
  • Mail:
    Ubisoft Nordic A/S
    Borupvang 2b
    2750 Ballerup
    Denmark
  • Phone:
    01 57 32 44 55
    12:00pm - 9pm (Mon - Fri)
    12:00pm - 6pm (Sat - Sun)
  • Chat:
    Veuillez noter que le support par Chat n’est actuellement pas disponible pour la langue choisie.
  • Mail:
    Service Clients Ubisoft
    Ubisoft France
    40 rue Armand Carrel,
    93100 Montreuil
  • Phone:
    022-008122
    12pm - 9pm (Mon-Fri),
  • Phone:
    02/69430047
    2.20pm - 7pm (Mon-Fri)
  • Mail:
    Via Enrico Fermi 10/2
    20090 Buccinasco (MI)
    Italy
  • Chat:
    12 pm - 9 pm EST, 7 días a la semana
  • Mail:
    4000 Aerial Center Parkway, Suite 101
    Morrisville, NC 27560
    USA
  • Phone:
    020-7006097
    12pm - 9pm (Mon - Fri)
  • Mail:
    Rijnzathe 7
    3454 PV DE MEERN
    Netherlands
  • Phone:
    Phone: 00 47 23 02 45 43
    12:00 - 19:00 (Mon - Fri)
  • Mail:
    Ubisoft Nordic A/S
    Borupvang 2b
    2750 Ballerup
    Denmark
  • Phone:
    Phone: 00 48223060063
    12pm - 9pm (Mon-Fri)
  • Mail:
    Sp. z o. o. Oddział w Polsce
    ul. Domaniewska 39A
    02-672 Warszawa
  • Phone:
    34 912 757 966
    12pm - 9pm (Mon-Fri)
  • Mail:
    UBISOFT, S.A.
    C/ Rozabella, nº 2. Edificio Londres, 2ª Planta
    28230 Las Rozas, Madrid
    ESPAÑA
  • Phone:
    +7 (499) 951-12-92
    1pm - 10pm Moscow time (Mon-Fri)
  • Mail:
    Moscow City
    Presnenskaya Naberezhnaya, 10C
    123317 Moscow
    Russian Federation
    Ltd. "Ubisoft Games".
  • Phone:
    00 46859366412
    12pm - 7pm (Mon - Fri)
  • Mail:
    Ubisoft Nordic A/S
    Borupvang 2b
    2750 Ballerup
    Denmark
  • Phone:
    (02) 6111 2072
    This line operates all night from 5:30PM AET (Sydney time) Monday to Friday. Calls charged as a call to Sydney from your location, check your phone service provider for rates.
  • Chat:
    5:30PM AET (Sydney time) until late
    (Mon - Fri)
  • Mail:
    UBISOFT P/L
    PO Box 1749
    Strawberry Hills NSW 2012
  • Phone:
    0371 664 1000
    11am – 8pm (Mon-Fri) | 11am - 5pm (Sat-Sun)
    Calls are charged at local rate but please check with your provider for more details.
  • Chat:
    Chat Support is available 24 hours a day Monday to Friday.

    Please note that if chat support is at it's maximum capacity, the chat button will not be available to you.
  • Mail:
    Ubisoft (UK)
    3rd Floor Ranger house
    Walnut Tree Close
    Guildford
    GU1 4UL
  • Phone:
    (919) 460-9778
    12:00 pm - 9:00 PM EST, Monday - Friday
    *Account related issues only*
  • Chat:
    9:30 am - 2 am EST, 7 days a week
  • Mail:
    4000 Aerial Center Parkway, Suite 101
    Morrisville, NC 27560