Online Services Closing

QUESTION:

Starting November 11th, we will discontinue the online services for a select few older Ubisoft titles. The full list is below. 

ANSWER:


Dear Members,

Starting November 11th, we will discontinue the online services for a select few older Ubisoft titles. The full list is below. 

We are constantly assessing what’s needed to deliver the best possible online services for Ubisoft’s customers. Shuttering the services for some older games with smaller online audiences is a necessary part of this process since it allows our IT and service staff to better focus on delivering great online experiences to the vast majority of customers who are playing newer, more popular titles.

Still, we don’t take the decision to retire services for an older Ubisoft game lightly, and we understand some of you may be disappointed by this news. We are happy to have fans who are as committed as you have been to these brands and titles and we hope that you'll find more recent or upcoming Ubisoft games about which you can be equally as passionate.

Thank you for your understanding and your support. 


Here are a few more specific details:
- The multiplayer online services for the titles listed below will be shut down. The solo features will remain available.
- The In-game News and Player Stats services will be shut down for games that have them enabled.
 
If the game is Uplay-enabled:
- The Uplay service will no longer be available for the game on consoles.
- Units (Uplay currency) and Actions for the game will be disabled, meaning you will no longer be able to earn Units by completing Actions for the game.
- Rewards will be disabled in-game, meaning that you can still unlock them, but you will not receive them. If you unlock them after the closure of the online service for the game, please feel free to contact our Customer Support team to be refunded.
- The ULC will be disabled, meaning that you will no longer be able to unlock them. On PC, even if you have redeemed them, the ULC will no longer be available. On consoles, the ULC will be available until you decide to reset your saved game files.

The Online Services for the following games will be discontinued on November 11th, 2017:
 
TITLE
PLATFORM
Assassin's Creed Recollections
MAC - IOS
Call of Juarez 3: The Cartel
PC
ESPN Sport Connections
WIIU
Flashback Origins
PC
HAWX II
PC
I Am Alive
PS3
I Am Alive
X360
Just Dance 3
X360
Just Dance 3 Greatest Hits
X360
Just Dance 4
PS3
Just Dance 4
WIIU
Just Dance 4
X360
Just Dance Disney Party
WII
Just Dance Disney Party
X360
Marvel Avenger Battle for Earth
WIIU
Marvel Avenger Battle for Earth
X360
Prince of Persia: The Forgotten Sands
PS3
Prince of Persia: The Forgotten Sands
X360
Rabbids Land
WIIU
Rayman 3 HD
PS3
Rayman 3 HD
X360
RUSE
PS3
RUSE
X360
Shaun White Skateboarding
PC
Shaun White Skateboarding
PS3
Shaun White Skateboarding
X360
Shaun White Snowboard
PC
Smurfs 2
PS3
Splinter Cell Blacklist
WIIU
Your Shape Fitness Evolved 2013
WIIU

If you have any questions or concerns, please visit our Forums HERE

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