It is very easy to do:
- First, please shut down all computers or consoles connected to your modem or router.
- Power down and unplug the modem or router.
- Wait for 60 seconds.
- Plug in and turn on the modem and router. If your device has lights on the front, you will notice them blinking. This is normal. It can take a while for the connection to be fully re-established.
- Start the computer or console again and allow it to completely boot up.
The reset is now done. Please test your game to see if the issue still persists. If it does, feel free to contact us for more troubleshooting options.