How do I open required ports on my router?

QUESTION:

How do I open required ports on my router?

ANSWER:


Ubisoft titles will often require that certain ports be open in order to establish a proper connection to our servers. These ports are sometimes closed by default and may need to be manually forwarded within your router’s configuration page.

NOTE: Please keep in mind that there is a vast number of router models manufactured; therefore, some of these steps may not be exact to your router. If you experience trouble completing any of the steps in this article, you will need to consult your router manual or contact your internet service provider or router manufacturer so that they may assist you further.

Before beginning the port forwarding process, you will first need some information regarding your existing network setup. Please follow the steps below to obtain your IPv4 Address.

1. Press Windows Key + R on your keyboard.
2. Type in “cmd” without the quotes and press Enter.
-A black window with white lettering will appear. This window is called the command prompt. 
3. Within this window, type “ipconfig” without the quotes and press Enter.
-After pressing Enter, the window will display a list of information about your network.
4. Write down both the Default Gateway and the IPv4 address that is displayed for you. 

Below are examples of some common IP addresses:
  • 192.168.1.1
  • 192.168.2.1
  • 192.168.1.102
  • 10.0.1.1
  • 10.0.0.1
Next, you must log into your router.
To do this, open up an internet browser of your choice (Google Chrome, Mozilla Firefox, Internet Explorer, etc.) and type in your Default Gateway address in the URL search bar.

Example:

Default Address Bar

After typing in your Default Gateway address, press Enter. It may take some time, but eventually a login page for your router should appear.

This login page will require you to input a username and password. If you remember setting up a custom username and password combination for your router, you will input that information in the proper fields. If you did not set up a custom username and password combination, you can try one of the common default combinations listed below.

Username: admin
Password: password

Username: admin
Password: 1234

Username: user
Password: user

Username: admin
Password: admin

For some routers, the username and password fields are not required in order to log into the router. In these cases, simply pressing Enter with both fields blank may allow you access to edit your router settings. In other similar cases, only the username is required. For these, you can input a default username such as “user” or “admin” and press Enter to login.

After successfully logging into your router, you will be able to begin the port forwarding process. 

You will notice that you can navigate between several different tabs or pages within your router’s interface.

Locate a page or tab called Port Forwarding or Virtual Servers (additional names for the correct tab may include NAT or Applications). The correct page will allow you to input several pieces of information such as Single Port Ranges, Protocols, and Local IP Addresses.

NOTE: If the page you are on has the option to input a second port range or an external IP field, you are on the incorrect page.

Below are examples of port forwarding pages within some common types of routers:

Port Forwarding - D-Link Configuration Page

Port Forwarding - Linksys Configuration Page

Port Forwarding - SMC Configuration Page

Once you locate the correct port forwarding page, you can input your desired ports in the Single Port Range fields.

For the Protocol fields, you will need to select or input UDP, TCP, or Both.

For the Local IP fields, you will need to input the IPv4 address that you obtained earlier.

After inputting all of your desired ports and their respective Protocol and Local IP values, you can Save or Apply the changes that you have made to the page and close your browser.

NOTE: If you are on a restrictive network -- college campus, military base, shared housing, etc. -- you will need to contact your network administrator so that they may forward the correct ports for you.

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