Disabling 2-Step Verification on your account

QUESTION:

How can I disable 2-Step Verification on my Ubisoft Account?

ANSWER:


Whether you are experiencing issues with the feature, or would like to activate it on another device, sometimes it may be necessary to disable it.

All you need is a valid verification code or, if you are having trouble generating one, one of your recovery codes.

To get started, visit the Security Settings tab of your Account Management page.

Once you have logged in:
-    Click on Manage my 2-Step Verification preferences in the 2-Step Verification section.
-    From the pop-up window, select Deactivate 2-Step Verification.
You can also choose to change your verification method at this point.
-    Confirm the deactivation by clicking Choose.

You can also access your Security Settings page via the Uplay PC client.
-    Click on your avatar in the top right hand corner.
-    Select Account information from the list.
-    Click Manage to be taken to the website.
 
If you do not have access to your recovery codes or need help disabling this feature, please do not hesitate to get in touch.

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