Uplay Requests A Key

QUESTION:

What can I do if prompted for a key when launching my game or DLC?

ANSWER:


If you’re ever asked for an activation key or activation code during your game session, you should be able to locate your key within the Uplay PC application.

1. Click your account name in the top right hand corner of the application
2. From the menu, select Account Information
3. Inside your Account Information page, select My Games
4. Here you can see a list of the games you own on your account
5. Find the game that you need and then select Show Key
6. You can easily copy/paste the key using the buttons displayed

If you are unable to locate your key, please contact Customer Support with a screenshot of the My Games section, showing the absence of the key.

Associated Platforms

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