In-App Purchases

QUESTION:

Queries regarding purchases in NCIS: Hidden Crimes

ANSWER:


How can I access the shop?
How can I buy more energy?
How can I buy coins?
How can I buy cash?
How can I buy mission orders?
How can I buy power-ups?
How can I buy an avatar?
I just made a purchase, but it never came through. What can I do?
How do I connect my account to Facebook?
If I connect to Facebook, will you spam my friends?
Why should I invite my friends to play the game?


How can I access the shop?
You can access the resource shop by tapping on any of the "+" buttons on the resource bar at the top of the screen. The avatar shop can be accessed by tapping on the avatar image at the top of the screen.

How can I buy more energy?
You can buy more energy from the resource shop using in-game cash.

How can I buy coins?
You can buy more coins from the resource shop by making an In-App Purchase (IAP).

How can I buy cash?
You can buy more cash from the resource shop by making an In-App Purchase (IAP).

How can I buy mission orders?
You can buy more mission orders from the resource shop using in-game cash.

How can I buy power-ups?
You can buy more power-ups from the resource shop using in-game cash. With the exception of the hint power-up, the other power-ups are unlocked when you level up. Alternatively, you can access the resource shop from the power-up interface displayed in the hidden object scene, but only when you have run out of a power-up: Tap the "+" button on the power-up icon to open the resource shop.

How can I buy an avatar?
You can buy avatars from the avatar shop using coins. Some avatars can only be purchased using cash. More avatars are unlocked when you level up. You can also change the gender of your avatar with cash.

I just made a purchase, but it never came through. What can I do?
Follow this handy step: Go to the settings screen (you can access this from the map screen) and tap on the resource purchase button on the right panel. Your purchase should now be restored. If you still have trouble, please contact Support from the settings screen and submit a ticket where our super customer support will be happy to help.

How do I connect my account to Facebook?
The title screen at the start of the game is the best way to connect. Simply tap on the Facebook connect button and enter your Facebook account credentials. You can also connect by tapping any of the social buttons with the Facebook icon.

If I connect to Facebook, will you spam my friends?
We are not "that" kind of social game. We will ask you if you want to share your achievements as well as if you want to make some posts automatic. In any case, your choices can be modified later on.

Why should I invite my friends to play the game?
Incredible perks such as free energy and the challenge of beating their score!

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