Open a Support Case

HAVING TROUBLE ACCESSING YOUR ACCOUNT? WE'RE READY TO HELP!

ALL FIELDS ARE REQUIRED

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You have indicated that you are having a technical issue with a PC title. To ensure that our teams have the necessary information to help troubleshoot connectivity, crashing, and performance issues, please attach both your MS Info file and DXDIAG file to this support case.

Please click HERE for instructions on how create and attach these two files. (NOTE: Page will open in a new window)

Verifying Ubisoft Account Ownership

To help our support team verify ownership of your Ubisoft Account, please provide us with a proof of purchase for any of the games on the account when submitting your support case.

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