About Ubisoft Account usernames

QUESTION:

What do I need to know about Ubisoft Account usernames?

ANSWER:


In this article we will summarise information about Ubisoft usernames you may find useful.

Are there any rules for Ubisoft Account usernames?
How do I change my display name on the website?
How do I change my display name on Uplay PC?

What's the difference between my legacy username and my username?
How long can my username be?
​Before changing your username



Are there any rules for Ubisoft Account usernames?
There are a few guidelines to follow when choosing your display name.

•  Avoid using your real name or a username that broadcasts personal information
•  Avoid using a username that other players might find offensive
•  You cannot have a username that refers to the company, such as Ubi_ or _ubi.

For more information, please refer to our Terms of Use

How do I change my display name on the website?
You can change your username once every 30 days. 

To change your display name on the website, simply log into Account Management and navigate to the Account Information section. Click the Edit button next to Username to change your details.
 
User-added image
 

Once you have entered your new username, a quick check will be made to see if the username is available. After the availability has been confirmed, click Save to complete the process.


How do I change my display name on Uplay PC?
You can change your username once every 30 days. 

To change your username in Uplay PC, open a drop-down menu by clicking your username in the top right hand corner of the client and choose Account information. There, click Edit next to your current username to change your details.

User-added image

Once you have entered your new username and its availability has been confirmed, click Save to complete the process.

What's the difference between my legacy username and my username?
The username you have used to create your Ubisoft account will be your legacy username.
This username is displayed on your Account information page only and is unique to you. It is required for Ubisoft titles released prior to 14 October 2014.

Unlike the legacy username, your regular username appears outside of your Account information page - it will be visible in Ubisoft Club, Uplay PC and in-game for all Ubisoft titles released after 14 October 2014.


How long can my Username be?
Your username must start with a letter and may contain 3 to 15 characters with letters, digits, underscores (_), dashes (-), and dots (.).


Before changing your Username
You can change your username only once every 30 days. 

If you decide to change your username you will not lose your saved games, your friends list, or anything else but many people might suddenly start to wonder who you are and why they added you to their Friends list. So make sure you get it right!


If you have any questions about usernames or if you encounter any issues, feel free to contact us

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