ANSWER:
If you are experiencing issues with a game, one of the simplest troubleshooting steps you can try is verifying the game files.
To do so:
Uplay will verify the installation of your game and download again any missing or corrupted files.
To do so:
- In Uplay, click on Games tab at the top of the window
- On the next screen, hover over the game tile. This will make a little arrow appear at the bottom right of the tile
- Click on this arrow to make a drop-down menu appear, then click on Verify files
- On the next screen, hover over the game tile. This will make a little arrow appear at the bottom right of the tile
- Click on this arrow to make a drop-down menu appear, then click on Verify files
Uplay will verify the installation of your game and download again any missing or corrupted files.