Xbox One Troubleshooting for Toys

QUESTION:

What can I do if I have an issue with my Starlink: Battle for Atlas toy on Xbox One?

ANSWER:


If you experience an issue with your Starlink toys, please try the steps below:
 
•  Remove all weapons, wings, ship, and pilot from the mount.
•  Open the buckle on the back of your Starlink controller mount.
•  Grip the mount's bridge and bottom tab. Pull back firmly to disconnect it.
•  Turn off your controller.
•  Turn your controller back on.
•  Re-connect your mount.

You can also watch this video to see these steps: 


 
 
If you are looking for more information on known issues in Starlink: Battle for Atlas, please check our list of error codes.  

If you have any questions, feel free to get in touch.

Associated Platforms

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