How to connect my companion app to my Xbox One console


I am experiencing issues connecting the Companion App with my Xbox One console. What should I do?


In order to guarantee a good connection between the Just Sing Companion App and your Xbox One you will be required to update the console firmware to the latest version. To do so, please check the console settings to see if a system update is available, then proceed to download it.

Please be aware that you must update the console firmware for the synchronization between the console and the companion app to work. If you do not update your Xbox One with the latest update you may be forced to play offline.

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