IPv6 connectivity issues

QUESTION:

My Internet Service Provider is using IPv6 protocol and I am experiencing connectivity issue. What can I do? 

ANSWER:


If your Internet service provider is using an IPv6 protocol and you are experiencing issues with online functions of the game, please make sure that IPv4 protocol support is enabled in your router settings.

Unfortunately due to sheer number of different router models available on the market we are unable to guide you how to do it, but information regarding this setting should be available in your router's manual or on your ISP's support website.

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