You are currently viewing a North American article. Please note the information might not apply to other countries. You can check the availability of an article for your country on this topic by clicking on the flag on the top left corner.

Blackscreen on Launch Windows 8.1

QUESTION:

My game launches to a black screen when attempting to run it on Windows 8.1, is there anything that I can do to fix this?

ANSWER:


While the game is not supported for Windows 8.1, players that are attempting to run the game on this operating system that encounter a blackscreen on launch can usually resolve the problem if they do the following:

 1. Press Alt+Tab to minimize (remove focus) the game window.
 2. Then, select the game icon from your task bar, or press Alt+Tab to again to get back to the game.

Once you Alt-tab back to the game window, it should be displayed correctly and you can continue to enjoy playing the game.

Associated Platforms

WAS THIS HELPFUL?

Thanks for your feedback. Thanks for your feedback. Sorry that didn't help.
Please submit a support ticket and tell us how we can help you.

RELATED FAQs

No FAQs exist on your locale for this search criteria, here are some from another one.