Troubleshooting connectivity issues in Anno 2070 (PC)

QUESTION:

What can I do to resolve issues with connectivity and online features in Anno 2070 on PC?

ANSWER:


Before diving into the thick of the troubleshooting, it is important to understand that your Internet Service Provider (ISP) and the way you share the connection speed play a huge role in how you experience the game.

To try and improve your overall connection to the game and its features, please try the below steps in the order listed:
 
• Reset network hardware

• Switch to a wired connection

• Check for software conflicts

• Enable UPnP
Please contact your ISP for additional information and help with enabling this feature.

Forward ports used by the game
Below are the ports you need for Anno 2070:

TCP: 80, 443, 14000, 14008, 14020, 14021, 14022, 14023 and 14024.
UDP: 80 and 3074

This step will also help you establish an Open NAT for your connection with the game.

• Reset the Hosts file

• Flush DNS

• Check for external restrictions
 
Do not hesitate to contact us if you continue to experience issues with your connection to the game.

Associated Platforms

WAS THIS HELPFUL?

Thanks for your feedback. Thanks for your feedback. Sorry that didn't help.
Please submit a support ticket and tell us how we can help you.