Graphical problems with missing or white graphics

QUESTION:

How can I resolve issues with missing/white graphics when playing the game?

ANSWER:


If you encounter graphics issues while playing Anno 2070 please follow these steps:
 
Ensure that your system meets all minimum requirements

Updated graphics drivers
It is recommended that you install the latest drivers for your NVIDIA or AMD graphics card
 

Try alternative graphics settings
Try lowering your video settings to see if this resolves your graphical issues. To do this select Options from the main menu (the small cog at the top of your screen) and then set the Graphics Quality to Low.

Try launching the game in windowed mode
In the games main menu is working, select Options from the main menu (the small cog at the top of your screen) and then set the Screen mode to Window.
 
If you are unable to get to the main menu you will need to make an alteration in your config file, to do this you will first need to locate the file.
For Windows Vista/7 browse to:
C:\Users\<Username>\AppData\Roaming\Ubisoft\ANNO 2070\Config
For Windows XP browse to:
C:\Documents and Settings\<Username>\Application Data\Ubisoft\ANNO 2070\Config
 
Open the Engine configuration file, this should open using Notepad. Once open locate the text for <ScreenFormat></ScreenFormat>. By default this should be set to 0 for Fullscreen mode, change this to 1 for Windowed mode and then save the document.

 
Feel free to contact us if you encounter further difficulties or if you have any other questions.

Associated Platforms

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