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I need to deactivate 2-Step Verification.

You can disable 2-Step Verification yourself, providing you still have access to the e-mail address associated with your Ubisoft Account.

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You have indicated that you are having a technical issue with a PC title. To ensure that our teams have the necessary information to help troubleshoot connectivity, crashing, and performance issues, please attach both your MSInfo file and DXDIAG file to this support case.

Please click HERE for instructions on how create and attach these two files. (NOTE: Page will open in a new window)

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