In the event the servers are up and you are still having trouble connecting, it is important to understand that your Internet Service Provider (ISP) and the way you share the connection speed play a huge role in how you experience the game.
To try and improve your overall connection to Growtopia and its features, please start by testing your network connection - if the test shows that your connection is limited, please try the below steps in the order listed:
• Forward ports used by the game
UDP: 18999, 19018-19023, 19000-19017
This step will also help you establish an Open NAT for your connection with the game.
Do not hesitate to contact us if you continue to experience issues with your connection to the game.