Game crashing on the face-off screen

QUESTION:

My game is crashing on the face-off screen following a recent update on PC. What can I do?

ANSWER:


We are aware of an issue with the HBAO+ graphics setting affecting certain setups, causing the game to crash when entering a match.

To resolve this issue, simply head to the Graphics menu and toggle the Ambient Occlusion setting to any option other than HBAO+.

Please note that this setting is not enabled by default when changing the Quality Presets.

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If you are still having issues running your game even after applying the above workaround, please follow the advice available in our article dedicated to issues with running the game.

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