2-Step Verification Recovery Codes

QUESTION:

Information about 2-Step Verification recovery codes.

ANSWER:



In the event of you not being able receive a valid verification code via email or through the Google Authenticator app to access your account, you can use a recovery code as a means to get access to your Ubisoft account. 

You will receive 6 recovery codes after setting up the 2-Step verification with the authentication method of your choice, and we strongly recommend, that you store them e.g. as a screenshot  in a secure place.

Once you use a recovery code, it will be used up and cannot be used for future logins. 

If you use a recovery code to access your account it would be advisable to disable the 2-Step Verification in the process.

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