Starting a Live Chat with Ubisoft Support

QUESTION:

How can I start a live chat to contact Ubisoft Support?

ANSWER:



To get in touch with us via live chat: 
 
- Navigate to the Ubisoft Support webpage.

- Click on the menu button in the top right corner of the page and choose Sign in to manage your account and support cases.

- Login with your Ubisoft account credentials.
Should you experience difficulties logging in, please follow the steps of our browser troubleshooting.

If you lost access to your Ubisoft account, please consider using our unauthenticated chat instead.

- Scroll to the bottom of the page and click on Contact customer support.

- Fill in all required information relevant to your request and the click on Start Chat.
Please note that if chat support is at its maximum capacity or closed, the chat button will not be available to you. In this case you can still contact us by email.

Should you have any further question, feel free to get in touch!


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