Troubleshooting connectivity issues in Rainbow Six: Siege (PS4)

QUESTION:

What can I do to resolve issues with connectivity and online features in Rainbow Six: Siege on PS4?

ANSWER:


Before diving into the thick of the troubleshooting, it is important to understand that your Internet Service Provider (ISP) and the way you share the connection speed play a huge role in how you experience the game.

Start by testing your network connection - if the test shows that your connection is limited, please try the below steps in the order listed:
 
• Reset network hardware

• Switch to a wired connection

• Enable UPnP
Please contact your ISP for additional information and help with enabling this feature.

Forward ports used by the game
Below are the ports you need for Rainbow Six: Siege:

TCP: 80, 443, 3478, 3479, 3480

UDP: 3478, 3479, 3658, 6115, 10000-10099​

This step will also help you establish an Open NAT for your connection with the game.

Please note that you may need to forward additional ports for PlayStation Network services.
 
• Place the console in DMZ

• Check for external restrictions
 
Do not hesitate to contact us if you continue to experience issues with your connection to the game.

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