Unable to continue the install or remove the CSI game - Manual uninstall

QUESTION:

The installation crashed while running the setup. I'm unable to continue the install or remove the game, how can I reinstall this game?

ANSWER:


Open My Computer then open the Local Disk (C:)
Open the program files folder.
Click on the tools menu then choose folder options
Click on the view tab and tick the box labelled "show hidden files and folders". Press OK
Open the installshield installation information folder
Search for a folder named {3BA044B0-A5E4-428E-8731-63BD5DD4FDB2}
Right click on the folder and choose rename. Press the End key on the keyboard and type the word OLD. Press the enter key
reinstall the game.
This will replace and overwrite any missing components that were preventing the game from being uninstalled normally
To uninstall the game, go to Control Panel>> Add/Remove programs and highlight the game in the list. Choose change/remove and follow the onscreen prompts

Associated Platforms

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