De ofte stillede spørgsmål, som du forsøger at besøge, er endnu ikke oversat til dette sprog. Du bliver præsenteret med den engelske version, indtil oversættelsen af ​​denne FAQ er stillet til rådighed

Resetting network hardware

SPØRGSMÅL:

How can I reset my modem or router as part of my connectivity troubleshooting?

SVAR:


One of the first things you should try when you experience lag or disconnections while playing is a hardware reset.

This usually means resetting your router or modem. Sometimes, this process is also called power cycling

It is very easy to do:

• First, shut down all computers or consoles connected to your modem or router.
• Power down and unplug the modem or router.
• Wait for 60 seconds
• Plug in and turn on the modem and router.
If your device has lights on the front, you will notice them blinking. This is normal. It can take a while for the connection to be fully re-established. 
• Start the computer or console again and allow it to completely boot up.
The reset is now done. Please test your game to see if the issue still persists.

If it does, feel free to contact us for more troubleshooting options. 

Tilhørende Platforme

HAR DETTE HJULPET?

Tak for din feedback. Tak for din feedback, Beklager det ikke hjalpt
Send venligst et spørgsmål og fortæl os hvordan vi kan hjælpe dig.

RELATERADE FAQ

Der er ingen resultater på dansk for dette søgekriterium, her er nogle på et andet sprog.