If the game never worked before, please visit our general connectivity troubleshooting page.
If you have been disconnected and getting the MIKE error when trying again the game is simply trying to recover your profile. Trying again in 5 to 10 minutes should allow you to connect again. In some scenarios it might take up to 30 min before to allow you to connect again.
Please note if you are getting an error "Your progression might be lost" the game will recover the latest working profile which usually lead you to losing up to 5 minutes of progress. In some scenarios progress lost might be around 10 min.
Might you have the issue for over 30 minutes, please contact us.
While waiting for an account to be recovered, please note creating another character or playing with another character should work and allow you to play.