Ubisoft Store › Ubisoft Store
Returns & Cancellations
Frequently asked questions about Ubisoft Store Returns & Cancellations.
Frequently asked questions about Ubisoft Store Returns & Cancellations.
I'm looking to purchase a digital download version of a Ubisoft PC game. Is there a list of approved online retail vendors?
I have some questions about downloads and activation for products I've purchased in the Uplay Shop.
Frequently asked questions about Ubisoft Store purchases.
What can I do if prompted for a key when launching my game or DLC?
How do I download my purchase?
Opening a support case is easy! Email us your issue or chat with an expert.