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Returns & Cancellations
Frequently asked questions about Ubisoft Store Returns & Cancellations.
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TOP STORE FAQS
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Ubisoft Store
Approved Digital Retail Vendor List
I'm looking to purchase a digital download version of a Ubisoft PC game. Is there a list of approved online retail vendors?
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Ubisoft Store › Ubisoft Store
Downloads & Activation
I have some questions about downloads and activation for products I've purchased in the Uplay Shop.
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Ubisoft Store › Ubisoft Store
Ubisoft Store Purchasing Questions
Frequently asked questions about Ubisoft Store purchases.
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Ubisoft Store
Uplay Requests A Key
What can I do if prompted for a key when launching my game or DLC?
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Ubisoft Store › Ubisoft Store
How do I download my purchase?
How do I download my purchase?
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